Manager, Brand Experience APPLY NOW

Picton, Ontario
FOH
Full time

We are looking for an individual who is self aware, and has a passion to develop those around them. The successful candidate is a strategic thinker who takes the organizational goals and successfully develops, implements, and measures systems and practices that reflect the company values and goals while maintaining a flexible mindset and a willingness to innovate. Working for Parsons requires all leaders to lead with an authentic, and transparent approach as we all are integral to building a positive and safe culture for our team. The successful candidate will have a quiet confidence that is required in this community, and must be a self-starter who can develop and manage healthy cross functional relationships internally and in our community. Under the guidance of founders Samantha and Chris Parsons, you will have the opportunity to influence our guest experience, culinary theme and strategy.


As a Manager, Brand experience you are a hands-on leader with experience and a proven track record of leading highly efficient and effective teams in a fast paced hospitality environment. Ongoing recruiting, hiring, training, and development is critical in this role. We believe in a work-life balance. Our average hours of operation are between 10am-8pm throughout the year. There are exceptions in the case of special events. The high season is busy and bustling, with anywhere between 200-300 covers on a daily basis! The shoulder season is slower, and allows us to reflect on each season while planning for the season ahead.

This is an excellent opportunity for someone who wants to join a team that has strong values, believes in hard work, and takes pride in building one of the best destination breweries in Prince Edward County.


THE ROLE

• Strong leadership skills – leads by example, reinforces the company values daily, and inspires the team with his/her vision and attention to detail for each service

• Attracting, hiring and training talent

• Create new leaders in the industry through mentoring and coaching

• Conduct in house orientations

• Fostering an environment of reward & recognition

• Training and Development of service team to ensure each interaction follows our guest standards

• Hold regular training meetings to consistently develop the knowledge and skills of team members

• Schedule 1on1’s with Team Members to share feedback and ideas with focus on growth

• Manage & Update in house product knowledge and standards knowledge and adoption of systems

• Ownership of Pre-shift meetings

• Controlling Profit & Loss alongside GM

• Maintaining optimal labour percentages; oversee FOH scheduling, avoiding overtime

• Oversee Inventory Reports and address any variance

• Assist GM on achieving targets

• Curate an experience that is reflective of our values for each Guest

Experience. This requires working with the entire team

• Create and monitor systems to ensure consistency in product service & guest experience

• Touch tables and build rapport with Guests alongside floor captains and servers

• Ensure the space is pristine and ready for service

• Oversee Guest Recoveries

• Manage Daily Operations, communication, and end of shift report

• Build Sales and Guest Loyalty

• Manage POS and system updates alongside GM

• Oversee Equipment Maintenance as required

• Following and enforcing all restaurant policies and procedures

• Maintain a Safe Workplace


TO APPLY

Please email your resume along with a cover letter to

samantha@parsonsbrewing.com


Kindly note, candidates selected for further consideration will be

contacted.

|||Picton, Ontario|||FOH||||||3-VH0JIIllTe8oZz|||FULL_TIME|||CAD|||HOUR|||single||||||||||||false

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